Netcracker Adds AI-Enabled E-Commerce Capabilities to Engagement with Cablelynx Broadband
Financial Post ·
U.S. Communications Service Provider to Optimize its Call Centers and Provide a More Personalized Customer Experience Through Unique E-Commerce Solution WALTHAM, Mass. — Netcracker Technology announced today that long-standing partner and customer WEHCO Video, Inc., d/b/a Cablelynx Broadband (“Cablelynx”), has committed to an ongoing engagement based on Netcracker’s AI-enabled e-commerce and customer experience capabilities to […]
WALTHAM, Mass. -- Netcracker Technology announced today that long-standing partner and customer WEHCO Video, Inc., d/b/a Cablelynx Broadband (“Cablelynx”), has committed to an ongoing engagement based on Netcracker’s AI-enabled e-commerce and customer experience capabilities to help grow its business, reduce call center volume and improve customer satisfaction. Read More