Neither rain, nor sleet, nor snow shall stop Alaska VA
VA News ·
The Alaska VA Healthcare System is transitioning to the Federal EHR on Oct. 24, 2026, and has begun notifying Veterans by mail to help them prepare.
The Alaska VA Healthcare System will transition from its current health record system to the Federal Electronic Health Record (EHR) system on Oct. 24, 2026. But first, Veterans need to learn about the changes they can expect.
On Sept. 21, Alaska VA Healthcare System launched a mass-mailing campaign to get the word out. Jennifer Price, acting director of Alaska VA Healthcare System, personally mailed out the first 1,000 letters notifying Veterans about the upcoming transition at the post office located on VA’s Colonel Mary Louise Rasmuson Campus in Anchorage.
“We have 23,000 Veterans enrolled in the Alaska VA Healthcare System, and we are sending a letter to each and every one of them via the U.S. Postal Service to ensure they all receive this important information. For the past year, we’ve been doing a multimedia campaign. We’ve posted numerous articles and videos on our social media platforms and in the lobbies of our clinics. As excellent as that campaign has been, there are still Veterans out there who live in remote areas and perhaps have limited connectivity. So, this is another avenue to reach out to them to ensure they get the word,” Price said.
Some of the benefits of the new system include:
Though the new Federal EHR system will be a huge boon to Veterans for years and decades to come, there may be a few challenges around the time of go-live.
“My recommendation to Alaska Veterans is to get your prescription refills and your appointments scheduled now, so we are ahead of the curve,” said Price. “About 10 days before the go-live date, which is Oct. 24, 2026, until about six days afterwards, there may be some disruptions to services such as prescription refills and making appointments.
“Once fully deployed, the Federal EHR will better equip us to deliver the comprehensive healthcare Alaska Veterans have earned and deserve, both now and into the future,” she said.