United CEO Scott Kirby Learned the Same Leadership Lesson at 14 and 22. It Wasn’t Just About Working Hard
Inc.com ·

Scott Kirby says a summer job at a trucking company and a first job at the Pentagon taught him the same thing: people remember how you make them feel.
Scott Kirby says a summer job at a trucking company and a first job at the Pentagon taught him the same thing: people remember how you make them feel.