Sidekick Platform: Trusted Veteran resources are one conversation away

VA News ·

Sidekick Platform: Trusted Veteran resources are one conversation away

Find the Sidekick Platform in the VA mobile app store—a free resource connecting Veterans and those who serve them with VA information.

Sharing non-VA information does not constitute an endorsement of products or services by the Department of Veterans Affairs. Veterans should always verify information with the organization offering the program.

If you are leaving the military, you may know what resources you need, but not where to start. Questions about education, healthcare or claims can lead to unfamiliar terms and unclear starting points.

The VA channel on Sidekick Platform lets you explore these questions through a conversation in everyday language. This free resource is available to Veterans and those who serve them. It helps you find VA information and expert-created content designed for Veterans. Visit the Sidekick Platform page on the VA Mobile website for an overview and download instructions.

The VA channel brings together VA information and expert-created content to help you explore available resources.

You can explore information about enrollment, access to services, education and job benefits, and many other VA resources. A Personal Sidekick is a chat guide that uses artificial intelligence to help you explore the channel’s content one step at a time and find information in plain language.

Feedback from Veterans has helped shape the platform, and as the platform grows, you will be able to make suggestions to the team on what works well and what can be improved.

You can start with a simple question. You do not need to know the official name of a program. For example, you might ask:

These are only examples. Start with the question that matters most to you. The answer depends on your question and the content available in the channel. Ask a follow-up question if you need a clearer answer or want to focus on one topic

Visit the Sidekick Platform page on the VA Mobile website for an app overview and instructions for accessing the free VA channel. Follow the mobile sign-up steps below to create an account and get started. You can also use the page to help someone else get started.

To join with the mobile app, follow these steps:

After signing in, you can type or speak a question. Ask questions at your own pace and in your own way. Your Personal Sidekick helps you explore the channel’s information and available resources.

Creating an account gives you access to information. It does not apply for benefits or services on your behalf. You can return whenever you have another question; Sidekick is always available.

Sidekick provides information only. It does not determine eligibility, approve applications or replace advice from qualified professionals. Confirm eligibility requirements and other rules with the relevant program or a qualified professional.

Sidekick Platform is a third-party app operated by Sidekick Wellness Inc., not VA. Its listing on the VA Mobile website does not imply VA endorsement of the company, its products or its services.

Visit the Sidekick Platform page on the VA Mobile website to learn more and get started.

Источник: VA News